Winter Storm Preparedness
If you are experiencing a life-threatening emergency, please dial 911 immediately.
The contacts listed below are for non-emergency assistance, including local emergency management offices that can help with storm preparedness, shelter information, and coordination during or after a winter weather event. As always, if you need help with a federal agency, please call our office at (980) 460-8110.
Prepare for Winter Weather
National Weather Service – Winter Weather Safety
American Red Cross – Winter Storm Preparedness
FEMA Winter Storm Info Sheet (PDF)
Weather Alerts
National Weather Service Greenville-Spartanburg Office (covers WNC)
North Carolina Emergency Management – Weather
Sign up for County Specific Alerts
Power Outages
Duke Energy Outage Map & Reporting
Resources by County
Burke County
Non-Emergency Line: (828) 764‑9320
Burke County Emergency Services
Cleveland County
Non-Emergency Line: (980) 484‑4841
Cleveland County Emergency Management
Gaston County
Non-Emergency Line: (704) 866‑3004
Gaston County Emergency Management
Mecklenburg County
Non-Emergency Line: (704) 336‑2412
Mecklenburg County Emergency Management
Polk County
Non-Emergency Line: (828) 894‑6342
Polk County Emergency Management
Rutherford County
Non-Emergency Line: (828) 287‑6090
Rutherford County Emergency Services